Thursday, June 14, 2007


Why did my cable go out an hour and ten minutes prior to the Soprano's series finale?

Naturally I didn't get my reception back until around 9:00 PM the next day. That's the type of love south side dwelling Comcast subscribers receive.

Now Comcast's system could of been having problems in all parts of the city or the region, but somehow I seriously doubt that.

In retrospect, it was good that I couldn't get any information via the TV as I hadn't seen the epissode and was trying to avoid any and all commentary about the show.

Of course I had a sneaking feeling that when my cable starting going on the fritz late Saturday night that problems lie ahead. Just once I'd like my inner voice to be wrong about these types of things.

To add insult to injury the brain trust at Comcast waited a full 24 hours before a "system problem" was officially identified. Hell by that time the most anticipated television finale in recent memory actually was a memory.

Thank God for encore presentations & on-demand.

'Cause I'm telling you I could of dropped a brick Sunday night. I was just plotzing all over the place. While I wasn't happy, I managed to put the whole incident in perspective---no one was bleeding, I still had my health and the earth was still spinning on it's axis.

I also knew that it could of been worse if I had my cable, internet and phone with Comcast. On Monday my friend Rita told me that one of her neighbors was cut off from the outside world entirely. She couldn't get on the internet or make a phone call until late Monday night.

How much would that suck?

So I built a bridge and got over myself. Oh yeah and also folded the clean laundry that was piling up on my bed.

Nonetheless that night I started investigating my cable options.

Comcast is on it's way out in my household. I'm not paying for continuing crappy service and even crappier customer service policies.

1 comment:

The North Coast said...

Comcast is the worst cable provider in the world. Period. Bunch of scumbags.

Not that any of them are wonderful. But at least RCN gives me stand-alone internet for $16.95 and Ive had only one outage, lasting an hour, in the years I've had their service. Line problem in my building.

Price-shop relentlessly. They will all deal (except Comcast).