I recently received this letter from Senator Barack Obama's Chicago office:
June 1, 2007
Some time ago you contacted the Chicago District Office of U.S. Senator Barack Obama. Regrettably, due to the high volume of cases that we receive daily, your documents were inadvertently misplaced.
Just recently we came upon the correspondence you sent ot us in November. We apologize if the delay in our response has caused you any inconvenience and are contacting you now to determine if we can assist you at this time.
We deeply value all of our constituents' problems and hope that, if still in need of our help, you will contact us at 312-XXX-XXXX at your earliest convenience so that we can determin how best to resolve your issue.
We look forward to hearing from you soon.
Constituent Service Agent
U.S Senator Barack Obana
Note: I dropped that letter and the corresponding packet of information off in November of 2005.
Prompt consideration indeed.